Question 1

What is Xlork?

Accepted Answer

Xlork is a powerful data import platform that lets you embed a spreadsheet importer directly into your app. It handles CSV, Excel, Google Sheets, and more — so your users can import data cleanly without engineering effort on your end.

Question 2

Who is Xlork for?

Accepted Answer

Xlork is built for developers and product teams who need to offer data import functionality to their users. Whether you're a SaaS startup or an enterprise, Xlork scales with you.

Question 3

Do I need to be a developer to use Xlork?

Accepted Answer

While Xlork is developer-friendly and offers SDKs and APIs, you don't need deep technical knowledge. Our dashboard lets non-technical team members configure importers, map columns, and manage data without writing code.

Question 4

What file formats does Xlork support?

Accepted Answer

Xlork supports CSV, TSV, Excel (.xlsx, .xls), Google Sheets, JSON, KML, and more. We're constantly adding new formats based on user feedback.

Question 5

Can I customize the import widget to match my brand?

Accepted Answer

Yes. The Xlork widget is fully customizable — you can adjust colors, fonts, logos, and the entire look and feel to match your product's branding.

Question 6

Does Xlork handle data validation?

Accepted Answer

Absolutely. You can define validation rules for each column — required fields, data types, regex patterns, unique constraints, and custom validators. Invalid rows are flagged for the user to fix before import.

Question 7

Can users map columns during import?

Accepted Answer

Yes. Xlork provides an intuitive column mapping step where users can match their spreadsheet columns to your expected schema, including auto-matching based on header names.

Question 8

How do I integrate Xlork into my app?

Accepted Answer

You can integrate Xlork using our JavaScript SDK, React component, or REST API. Most integrations take less than 15 minutes. Check our documentation at /docs for step-by-step guides.

Question 9

Does Xlork work with my backend?

Accepted Answer

Yes. Xlork is backend-agnostic. Once data is imported, you receive it via webhooks or our API in JSON format, which you can process with any language or framework.

Question 10

Can I use Xlork with React, Vue, or Angular?

Accepted Answer

We provide a first-class React SDK. For Vue, Angular, or other frameworks, you can use our vanilla JavaScript SDK which works everywhere.

Question 11

Is there a free plan?

Accepted Answer

Yes. Xlork offers a generous free tier that includes a set number of imports per month. It's perfect for getting started and testing the platform with your users.

Question 12

How does pricing work?

Accepted Answer

Pricing is based on the number of rows imported per month. Visit our pricing page at /pricing for the latest plans and details.

Question 13

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can upgrade, downgrade, or cancel your plan at any time from your dashboard. There are no long-term contracts or cancellation fees.

Question 14

Is my data secure with Xlork?

Accepted Answer

Yes. We take security seriously. All data is encrypted in transit (TLS) and at rest. We follow industry best practices and regularly audit our infrastructure.

Question 15

Does Xlork store imported data?

Accepted Answer

Imported data is temporarily processed and can be configured to be deleted immediately after delivery to your backend. You have full control over data retention policies.

Question 16

Is Xlork GDPR compliant?

Accepted Answer

Yes. Xlork is fully GDPR compliant. We offer a Data Processing Agreement (DPA) for customers who need it. See our DPA page at /dpa for details.

Frequently asked questions

General

Product & Features

Integration

Pricing & Billing

Security & Privacy